Utilization versus Customer …Posted: July 12, 2007
Over the last two days, I have come across scenarios at some of the most revered eateris in Kolkata (Calcutta if you may), which are unsavoury, at least to me!
At Peter Cat … They believe that if the size of the entourage doesnt fit with the size of their table, you are not allowed in. So, if theres 2 of you, and they have a table of 4 which is vacant, perish the thought of having the chance to dine there. They would much rather leave the table vacant (on the assumption that they will get 4 covers soon!) … One could argue that if they took in the 2 diners, 4 people would be inconvenienced (did i get that right?). But I dont think they have such altruistic thoughts behind this.
Or, take Flury’s for that matter … For some reason, the establishment believes that people dont drink (or, maybe, that they shouldnt drink) Tea or Coffee along with their Lunch. Presumably, which is why, they refuse to serve Coffee if you go there at Lunchtime. I had gone there with a colleague, and … I was going to have a Pastry, and she decided to have Coffee (presumably because of a Diet!). And, the bearer told us that he cannot serve Coffee! Of course, he still wanted me to have the Pastry!
This doesnt take anthing away from the Food. The Chello Kababs are every bit as they ought to be, and Flury’s still makes up the best Muffins.
Strangely, this is something I havent come across anywhere except Kolkata, though, by no stretch of the imagination could I hold this against the City i love …