Next On KM …Posted: February 26, 2009
If you are wondering about the poll i have posted … this reflects something i have been thinking about. The question that comes to mind is …
Like the 90s saw the emergence of ERP, for example, as a major driving force in business excellence, and this, over a period of time, moved from the centrestage to being an initiative in the operational excellence space, would KM also move along similar lines?
With this in mind, i have been thinking what the direction KM would take over the next few years. Definitely, this is a question for which there are no definite answers, which is why i have posted the poll, to see what you think. The three thoughts that came to mind:
1. Web 2.0/E 2.0: This is something which is already happening. More and more of KM thought is towards how the concepts of social computing and social networking are emerging, their utility in the organizational context, and the impact these are likely to have on the structure of the organization of tomorrow. Is this likely to continue as the central theme of KM?
2. Innovation: Is KM going to merge with another stream, like innovation, or, to look at it in a broaded context, will KM become the next tool for driving organizational change? Would this lead to KM being the tool for developing organization responses to changing market conditions? Or, in other words, would KM become a strategy tool?
3. Operational Excellence: Would KM become another tool to drive operational excellence in the organization, rather than being a differentiator, or driver for change or development in the organization?
I am sure there are other possibilities. Just cant think of too many. Please do leave your comments …