Came across a piece about an organization banning email. Now, that might sound a bit radical, but there you are. You can find the article here. The CEO believes that only 10% of the emails people get are useful. Even if thats a trifle too little, the idea still remains that email may not be the productivity tool that we think it is. Lets look at why this may be.
To begin with, the purpose of email is to communicate, collaborate. Looking at the basic concept of email, we find that email is not a tool for conversation. Most of us would agree that the best way to communicate and collaborate is through discussions, conversations. And email, by its very nature is not meant to be a tool for that. though, quite a few of us do use email in that way. How many mail chains have you seen which run into pages? Sometimes, it seems like an email ping-pong which goes on. At times, you might get included in the email at a very late stage of the mail chain, and its rather a task to be going through the entire mail chain to figure out what its all about. This is because email is being used for conversing when thats something it is not meant to be for.
So, if the essence of communicating is conversation, which is also the tool required for collaboration, then wouldnt it be easier to collaborate if we use tools which are available to us, which are meant for collaboration and conversations?